Management Team

Rich

CEO

17th Year of Service

Rich has ultimate responsibility for the success of ReAgent. He believes the way to achieve this is for the people who work at ReAgent to feel happy in their roles, and for our customers to be happy with the quality of our products and services. With exceptional growth every year since 2010 when Rich took over leadership of ReAgent, a move into a better-equipped and more spacious factory, and a strong company culture, Rich is proud to have come so far in ReAgent’s achievements to date - but he, along with the senior management team, will always strive to improve and do more.

Interesting Fact: Rich is a Master Scuba Diver, the highest attainable non-professional scuba diving certification

Simon

Managing Director

12th Year of Service

Simon

Simon was made managing director of ReAgent in January 2019 following eight successful years at the company as general manager and operations director. Day-to-day, Simon holds regular meetings and has lots of communication between all departments so he’s aware of everything that’s going on across the business. A big believer in continual professional development, he is currently taking courses with the Institute of Directors.

Interesting Fact: Simon is a keen mountain biker and can often be found on the trails of North Wales

Darren

Sales Director

34th Year of Service

Darren

As sales director, Darren is responsible for strategic changes in the sales department which enable the achievement of ReAgent’s plans for growth. Having worked at ReAgent since he was 16, Darren is extremely experienced and knowledgeable and has a raft of scientific and technical qualifications, is a member of the Royal Society of Chemistry and has a Professional Diploma in Manufacturing from the Manufacturing Institute.

Interesting Fact: Darren enjoys riding and maintaining his Suzuki 1250 Bandit

Graham

Compliance & Regulatory Manager

40th Year of Service

Graham joined ReAgent in 1983 as a trainee laboratory technician combining work and study to achieve Chartered Chemist (MRSC CChem) status. He has held various positions within the company including Production Manager, Works Manager and Quality Manager, before taking on his current role of Compliance and Regulatory Manager. Graham is now responsible for ensuring that ReAgent remains compliant with current chemical legislation, ISO certifications and our Investors in People award. Graham has extensive technical knowledge and uses his experience to support ReAgent’s operational functions.

Interesting Fact: Graham is an outdoor enthusiast and keen wildlife photographer

John

Sales Manager

9th Year of Service

John started in customer service at ReAgent and has since been appointed Sales Manager, an office-based role with some field work. He maintains and develops relationships with both new and existing customers, and also with ReAgent’s suppliers. He frequently visits customers across the world to get a better understanding of their processes and see how ReAgent can help improve them. Other aspects of John’s role include training team members, writing SOPs (Standard Operating Procedures), putting together product costings and quotes, and taking responsibility for ensuring we meet our customers’ promise delivery dates.

Interesting Fact: John is a keen football fan and also volunteers as a football coach

Darren

Marketing Manager

8th Year of Service

Darren uniquely manages to mix creative flair with technical expertise to keep ReAgent at the forefront of marketing. Responsible for designing and developing multiple websites, creating offline marketing material, and photography and videography, Darren uses his 15 years of experience to ensure that ReAgent is an industry leader in marketing chemical services. Having previously worked as a freelancer with major organisations such as Sony and Liverpool Culture Arts, he is a multi-channel marketing expert.

Interesting Fact: Darren used to present a drive time Radio show in Liverpool which run for 2 years

Chris

Warehouse & Logistics Manager

8th Year of Service

Chris has worked at ReAgent since 2015 when he came in for four weeks as a temporary contractor in the dispatch team...and the rest is history! Having worked in the coated films industry since leaving school, Chris has extensive knowledge of warehouse operations and production. He now controls all goods coming into and leaving our warehouse, as well as writing and implementing our standard operating procedures. Chris is responsible for the processes and paperwork for one of ReAgent’s biggest customers.

Interesting Fact: Chris loves American football having been a keen player in his youth

Jo

Finance Manager

15th Year of Service

Jo

Although she wanted to be a PE teacher when she was younger (and is a qualified coach), Jo has worked in accounts and finance in various industries since she was 19. With ReAgent since 2008, she is responsible for the day-to-day running of our company accounts and cash flow. As well as reconciling our bank accounts, Jo manages both customer and supplier accounts, deals with overseas payments, runs payroll, produces VAT returns and keeps our management accounts up to date. Jo is fully AAT qualified and is currently completing her CIMA qualifications as part of continuing professional development.

Interesting Fact: Jo’s first job was working at an Irish draft horse stud farm

How can ReAgent help you?

Jo
“All enquiries are treated as confidential – we never share your details”
Jo
Account Manager
Darren
“We provide comprehensive technical support with every enquiry”
Darren
Sales Director
Simon
“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Simon
Managing Director
Kevin Wallcroft
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A particularly easy to deal with chemical company. I telephoned, got all the advice needed with excellent friendly service. My chemicals arrived the very next day. Very happy !
Joe Garland
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Good customer service spending time to recommend the right chemicals required. Delivery was next day and on time. Chemicals worked a treat as described. Thanks
Joanne King
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Fast efficient service, was kept updated on order throughout. Can not fault ReAgent sales and delivery processes
Hebe Arat
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Their customer services were very helpful, sending us all the lab reports we needed, before we even bought from them. Then, once we ordered the product came very quickly ( the next day!)
Michael Williams
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Parcel arrived on the day of promised delivery, packaging very secure, all in all probably the best company I've had the pleasure of working with in many years. Reagent seems to put the customer first. Thank you again.
Joseph Seed
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Outstanding. It was my first time buying restricted chemicals. I called for advice, and despite only buying a small quantity I got a friendly response, really good advice, and what I and ReAgent needed to do to comply with the law. Delivery was next day, which I wasn't expecting.
Derek Hewitt
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Called them, placed an order for a drum of MEK in the afternoon and 24 hours later the drum was delivered, what was more impressive was the back up documentation including handling information from a health and safety point of view, this without me having to request it. we will be using them again for sure.
Shahryar Nafici
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This is around 10 years that I am ReAgent chemical user, very good quality and also very on time delivery.
Richard Thomas
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I was impressed with the speed of service here and a competitive price. Excellent experience.
Katrina Wade
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Great customer service! Thanks for your help and advice.
Jo

“All enquiries are treated as confidential – we never share your details”
Jo
Account Manager

Darren

“We provide comprehensive technical support with every enquiry”
Darren
Sales Director

Simon

“Our manufacturing facility is accredited to ISO 9001, ISO 13485, ISO 14001 and ISO 45001”
Simon
Managing Director